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Roam Film Privacy Policy


Our contact details 

Name: Roam Film

Address: Iguana Studio, 88a Acre Lane, London, SW2 5QN

Phone Number: +44 7709 6565 27

E-mail: info@roamfilm.com

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Contacting you in response to your enquiry on our web form, by telephone, or another means of communication.

We may also receive personal information indirectly, from the following sources in the following scenarios:

  • From agencies, who have passed on your information in relation to a project that you are undertaking, where they require our input and/or support.

We use the information that you have given us in order to:

  • Contact you in relation to new business.
  • Contact you in relation to an ongoing project.
  • Keep you updated about changes at Roam Film.

We may share this information with:

  • Contractors and employees, who are hired by Roam Film.
  • Partners and agencies, who are involved in the planning or delivery of your project.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [contact details]

(b) We have a legitimate interest.

How we store your personal information 

Your information is securely stored in a password protected email client and within our password protected customer relationship management (CRM) software called “17 Hats”

We keep contact and personal details including your name, email address, phone number and address for 20 years from the point of your most recent communication with us. If we produce a video(s) or some other audio-visual content for you, we will retain your contact and personal information indefinitely in order to offer future support. You can ask us to dispose of your information at any point, with your expressed written consent. We will then dispose of your information by deleting email and written correspondence, and removing your contact information from our CRM software.

About

Roam Film provides commercial and corporate videography services in London and across the UK.

Connect

info@roamfilm.com
+447709656527

London

88a Acre Lance
London
SW2 5QN